Suppliers

An Honest Forecast Buys You Capacity

An Honest Forecast Buys You Capacity

17 Jan , 2026 - Suppliers

I once sat in a humid, windowless factory office in Vietnam, watching a production manager explain why my “urgent” order was sitting idle. He wasn’t lying, exactly; he just hadn’t had the raw materials because he hadn’t known I was coming. Most people treat forecasting like a mystical math problem solved by expensive software, but […]

Becoming the Customer They Put First

Becoming the Customer They Put First

13 Jan , 2026 - Suppliers

I once stood on a humid factory floor in Guangzhou, watching a production manager promise me a “priority” slot for our seasonal run, only to realize three weeks later that our order had been pushed to the back of the queue because we hadn’t mastered how to be a customer suppliers prioritise. He wasn’t lying, […]

The Supplier Relationship Is an Account, Not a Friendship

The Supplier Relationship Is an Account, Not a Friendship

4 Jan , 2026 - Suppliers

I once stood on a humid factory floor in Vietnam, watching a production manager smile warmly at me while the actual assembly line behind him was a chaotic mess of unlabelled bins and bypassed quality checks. He promised me “partnership” and “priority status,” but his eyes were already looking past me toward the next big […]